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At Casino Times, we’re committed to bringing you honest insights into the latest online casinos. That’s why our experts conduct comprehensive research to determine whether or not a site is worth your time.

Below, we’ll explore how we rate each online casino to help you understand what goes into our extensive reviewing process.

The 10 Key Questions Our Experts Ask

Here are the top questions we consider:

Is the Casino Licensed and Regulated by a Trusted Body?

An active license is critical for any gaming company to legally operate an online casino and deliver its services to players in specific countries. A casino must also follow specific rules to ensure it remains worthy of its license.

The casino should also be regulated by a recognized authority, such as the UK Gambling Commission or the Malta Gambling Authority. We would never consider recommending a casino without the required license(s).

What Games are Available?

To earn a solid rating, a casino should offer players a wide selection of quality games. This doesn’t need to be huge, but it should provide decent variety to appeal to a broad audience. It’s harder for a casino to earn a good rating if its games catalog is weak.

Are Progressive Jackpots on Offer?

Progressive jackpots create the chance to scoop large prizes, which is why so many players consider them a high priority when searching for a new gaming site. We always take the option to play titles with progressive jackpots into account.

What Promotions and Bonuses Does the Casino Run?

Promotions and bonuses have become increasingly popular in recent years. Welcome bonuses are particularly attractive, and incentivize newcomers to sign up.

Do the Games Offer a Fair Return to Player (RTP) Percentage?

A high RTP is important when assigning a great rating. We know a fair RTP matters to you, so it matters to us too.

What Payment Methods are Available?

Online casinos that offer a varied selection of payment options can cater to a more diverse customer base. The best sites often process transactions through online banking, credit cards, payment gateways, and more. We check these options carefully when rating casinos.

Is the Transaction Process Simple?

Any casino that makes payments difficult to process risks frustrating players — and possibly chasing them away. We always let you know if a site makes transactions harder than they should be.

Is Effective Security in Place?

SSL encryption will help stop your data from falling into the wrong hands. Our experts always look into a casino’s SSL certificates to ensure it’s safe to use.

What Customer Support is Available?

The best online casinos care about their customers. And that means providing reliable support. Agents may be available 24/7 or during business hours only, though the former is preferable. Various communication methods (e.g. email, live chat, phone) should be implemented too.

Is the Casino Optimized for Mobile Devices?

Mobile compatibility is a key factor in our rating process. The flexibility to play on your preferred devices is vital for a satisfying user experience.